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System Center Implementation
Microsoft System Center is a powerful suite of tools that can help you reduce costs significantly by bringing increasingly complex IT systems into a single integrated environment.
System Center Service Manager (SCSM) is the umbrella under which all the other System Center tools operate to provide automation of everyday tasks, incident logging, user support, self-service and a range of other services. It reduces risk and prevents wasted staff time when dealing with IT support issues. It also improves productivity while aligning to industry best practice such as ITIL.
When 70% of a system’s total cost is incurred in the form of support, it pays to have the best solution possible for management.
System Center Operations Manager (monitoring), System Center Configuration Manager (software management), Active Directory (Identity Management), System Center Orchestrator (Automation), System Center Virtual Machine Manager (Virtualization), Exchange (email) and Skype (chat) all integrate with System Center Service Manager to ensure real time collaboration with real time data for efficient Operations.