Process Consulting

Clients procure software to help address business inefficiencies.

The structure of each client is different yet technology procured is standard. Cased Dimensions holds the practical experience to help clients streamline their processes to ensure:

  1. Process aligns to industry Best Practice

  2. Process is as automated and streamlined to ensure best business value

  3. Process can be supported within Microsoft Technology as selected by Client

The three primary areas we hold practical experience against include IT Service Management, Asset Management and Employee Self-Service.

Process Consulting occurs during the "Design Phase" of a project. Cased Dimensions Technology Services then help clients to plan, implement, configure and support the designed service.

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Cased Dimensions, is a key Microsoft partner providing enterprise class ITSM and BSM services and enhancements to Microsoft System Center, meeting the needs of our joint customers.

Michael Leworthy, Director of Enterprise Cloud Management, Microsoft






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