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SCSM 2016 Features

SCSM Configuration Management

SCSM speaks with other System Center tools to automate the function of Configuration Management.

With other Service Desk tools, the Configuration Manager needs to review all changes implemented and work with engineers to capture and update configuration information. This complexity is removed with Microsoft Service Manager. SCSM automatically pulls Configuration Information from SCCM, SCOM, Active Directory and VMM.

For more information, please see Integration Connectors.







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