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SCSM 2016 Features
SCSM Email Templates
Email Templates are used to record consistency when a process repeats.
For example, if you wish to “request user input”, you would write to the user to ask for information. If each analyst writes in a custom way, it will confuse the Employees being supported. With Templates, you can define a standard starting point but allow the analyst the ability to update language whilst sending.
Cased Dimensions has offers Enterprise Email to allow you to get more from your Email Templates.
Visit our resources section for more information.
SCSM App Store
View Cased Dimensions Apps for SCSM.
Email email@example.com to find out more or to arrange a demonstration.
How do others use SCSM?
See how SCSM has helped other organisations improve their productivity.