Close

SCSM 2016

SCCM

SCSM holds a wealth of data relating to Software, Patching, Hardware Vendor, Primary User data and more.

Primary User is a field in SCCM which identifies which User logs into a device most frequently. This information is passed to SCSM. If an analyst is managing a ticket, the ticket will suggest to the analyst what CI or Computer to choose. IE: one the User is set as Primary User against. This speeds up resolution time and enables a happier service model.

Cased Dimensions can help you design, implement, configure and support SCCM.







© COPYRIGHT 2016 WRITTEN BY CASED DIMENSIONS LTD. ALL RIGHTS RESERVED

INFO@CASEDDIMENSIONS.COM