Wrong username or password.
SCSM holds a wealth of data relating to Software, Patching, Hardware Vendor, Primary User data and more.
Primary User is a field in SCCM which identifies which User logs into a device most frequently. This information is passed to SCSM. If an analyst is managing a ticket, the ticket will suggest to the analyst what CI or Computer to choose. IE: one the User is set as Primary User against. This speeds up resolution time and enables a happier service model.
Cased Dimensions can help you design, implement, configure and support SCCM.
Visit our resources section for more information.
SCSM App Store
View Cased Dimensions Apps for SCSM.
Email firstname.lastname@example.org to find out more or to arrange a demonstration.
SCSM 2016 with Cased Dimensions
Click here to find out why SCSM 2016 is different with Cased Dimensions.