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SCSM App Store


Welcome to the world's largest SCSM App Store! 


Cased Dimensions management packs are built natively within out of the box Service Manager and operate within the program. This means that clients do not have to endure the awkward configuration of 3rd party applications, which complicate analysts experience within SCSM


If you have already reviewed our Client Section, you will understand our that our apps are created with a focus on enterprise. 


Our apps are developed with both Microsoft and ITIL best practice methodology to ensure business aligned process and in turn, create a more positive and productive work environment. 


Asset Management App
Asset
Management
Bar Code Scanner
Bar Code
Scanner
Mobile app integration – receive, manage & audit IT Assets
Reset your password in seconds
Unify your data from 3rd party systems
Advanced Reporting
Advanced
Reporting
Integrated scheduling for Service Requests
Interested in more than 3 Software from Cased Dimensions – receive reduction
Enterprise Request Offering
Enterprise Request
Offering
Ask many questions & get employee information correct first time
Support Group to Assignee
Support Group
to Assignee
Create relationships between ‘Support Tier’ lists and ‘Assignee’s’
List to Assignee
List to
Assignee
Decision Activity
Decision
Activity
Mandatory Fields
Mandatory
Fields
Reassignment Notification
Reassignment
Notification
Email notification on work item reassignment