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SCSM 2016 Business Benefit
Employee Self-Service (ESS)
Microsoft’s traditional value proposition is to increase user productivity through “tools” which are highly collaborative. The business value being faster business results & better productivity.
Service Manager 2016 supports the management & automation of business processes within a standardised & integrated, but adaptable framework. SCSM 2016 is the Process platform for workforce productivity.
Initially marketed for the IT Service Management workspace, many businesses are now applying SCSM to enable HR, Finance, Marketing, Legal, Field Services, Asset Management and more...
Speed Service Delivery
Automate, orchestrate, streamline & audit interactions across departments to rapidly fulfil business requests.
Compliance with Productivity
An Amazon-like self-service portal with repeating templated fulfilment processes ensures compliance whilst allowing employees more time for core business functions.
Provide your stakeholders with an easy way to submit, track, and be proactively alerted as to the status of their business service requests.
Ease of use
Based on traditional Microsoft look and feel, user adoption is easy and training is light.
Achieve Economies of Scale
A centralized business process platform significantly reduces service delivery costs by driving consistency, consolidation & knowledge sharing.
Unlock true business value
Business Process to streamline and automate manual tasks is where businesses receive most value whilst ensuring a rapid RoI. Tune your team to be business analysts driving true Business Value from a centralized process platform.
Watch our customer video for more information on SCSM.
Email email@example.com to find out more or to arrange a demonstration.
SCSM 2016 Extensions
View Cased Dimensions Extensions for SCSM 2016.
How do others use SCSM?
See how SCSM has helped other organisations improve their productivity.