System Center Services
Our Microsoft System Center engagements follow a structured approach, the ITIL service life cycle methodology. This methodology is based on the activities required to successfully change and manage a business application platform.
There is a vast array of features available within each Microsoft System Center Product. It is paramount that a client's objectives, existing business structure and existing IT environment is understood, prior to implementing and configuring System Center.
Cased Dimensions are an Alliance Partner with Microsoft. Alliance partners are a niche elite global group. We possess the required experience and expertise to deliver against all your IT requirements.
Our service offerings are aligned to three areas:
- Professional Services
- Development Services
Projects normally evolve over 5 measurable Phases.
- Phase 1-Envision - Design Workshops
- Phase 2-Plan - Documentation & Agreement for Service Blueprint
- Phase 3-Build - Baseline Install
- Phase 4-Stabilize - Configure & Test
- Phase 5-Deploy - Training, Go Live & Documentation
At Cased Dimensions, we employ expert systems to empower expert people to ensure best value from investment. We can also provide user training, technical training and further support to all our System Center clients.
Support services are offered against Service Manager, Operations Manager, Configuration Manager, VMM (Hyper V), Orchestrator, Data Protection Manager, SharePoint, Dynamics, Citrix (VDI / NetScallers), Storage (EMC / HDS), Cisco, Storage, WAN (MPLS & Internet) and Microsoft SQL.
Cased Dimensions model business logic improvements by aiding the review of business process to ensure improvements deliver tangible business benefits – process aligned improvements.
Projects follow an agile development methodology – from definition through delivery. Cased Dimensions utilize Team Foundation Server 2015 to manage projects.
As an Alliance Partner, we work with Microsoft’s product design teams and product development teams. Our insight to Microsoft technologies and how to make them work is second to none.
Please see our software development page for further information.