Secure Cloud IT Support

Requiring specialist knowledge and skills in many areas, for certain businesses like you, it simply makes sense to delegate this to a dedicated Cloud IT Partner like Cased IT.

We act as your strategic advisor, project support and support you to make management decisions around IT

As your Cloud IT Support partner, we’ll make your existing investments work harder, increase the speed of innovation and unlock the true potential of your IT systems.

Support Desk

ITIL is a set of practices for IT activities that focus on aligning IT services with the needs of the business.

Our Service Desk is the primary channel for resolving day-today issues.

Our state-of-the-art cloud management platform lets your staff get immediate self-service support for some of the most common issues, such as forgetting your password.

Your Local Cloud Team

We give you a dedicated local team who take the time you get to know you and understand your business With one team on the case, we can refine and improve how we support you over time, so you always have what you need to push forward and grow your business.

Security

Rich security offerings are embedded in our standard service, spanning security management, policies, identity protection and access control

Our Security team keeps a watchful eye over your estate, investigating security events and ensuring a fast, effective response so that nothing slows you down

Governance

The agility and adaptability that comes with cloud demands the highest levels of governance, particularly around the protection of the data and documentation that is stored within

We constantly monitor, to ensure you are still in compliance with the ever-changing expectations of industry and financial regulation.

Cloud Operations

We conduct proactive health check, monitoring and event management

We’ll keep an eye on all of the services you need to work every day, ensuring that your cloud plat form is always running optimally

Our Cloud Operations team maintains and Optimises your IT environment

Cost Management

The agility and adaptability that comes with cloud demands the highest levels of governance, particularly around the protection of the data and documentation that is stored within

We constantly monitor, to ensure you are still in compliance with the ever-changing expectations of industry and financial regulation.