Azure Support Services
When you migrate to Microsoft Azure cloud services, Cased Dimensions (Azure Gold certified) are here to help.
Azure support from Microsoft is by email, where the SLA on response is 24 hours. This can mean a full day’s delay whilst you wait for someone to deal with the issue.
Cased Dimensions can resolve between 80% and 90% of client Azure issues without even having to contact Microsoft. Cased Dimensions are also available to help you with architecture design and implementation.
At Cased Dimensions we act as the Tier 1, Tier 2 and/or Tier 3 Service Desk in Azure, offering you peace of mind and a fast resolution when a problem arises. We are different to traditional MSP’s as we have an in-house development team and can also help you with rapid legacy app modernisation to Azure App Modernisation.
Any issue you encounter is likely to be an architecture or configuration problem, which we can fix.
It is our unique structure of Development with Operations which enables our agile method to fix your Azure issues.
Cased Dimensions are a key Microsoft partner providing enterprise class ITSM and BSM services and enhancements to Microsoft System Center, meeting the needs of our joint customers.
Michael Leworthy
Director of Enterprise Cloud Management, Microsoft
Cased Dimensions are a key Microsoft partner providing enterprise class ITSM and BSM services and enhancements to Microsoft System Center, meeting the needs of our joint customers.
Michael Leworthy
Director of Enterprise Cloud Management, Microsoft
Some of our clients include:
How can we help?
With our expert people and market leading services, we help you to get more from your technology. This leaves you to concentrate on what you do best, knowing that your business is future proofed, and your investments are protected.
With our expert people and market leading services, we help you to get more from your technology. This leaves you to concentrate on what you do best, knowing that your business is future proofed, and your investments are protected.
