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What makes Cased Dimensions different is our ability to move clients to SaaS operating models during a managed service contract. Clients see costs reduce and service improve during the managed service contract. This is delivered via Fluids365 which enables our clients to digitally transform old applications into a cloud SaaS operating model ten times faster when compared to our competitors. We also invest heavily in people, process, technology & security.
The Cased Dimensions support team is structured in a Three Tier model where the support team work in an ITIL Compliant manner. Our cloud development team embraces agile to enable Azure Application Modernization.
As a recognized managed service provider, Cased Dimensions are Azure Gold certified. We are also experts in System Center (Alliance Partner) and VMware. This helps us help you bridge the old world to the new.
Our Microsoft Gold certified development team created Fluids365 to accelerate legacy applications to SaaS operating models.
Operating costs reduce dramatically when you stop running your own servers and move to SaaS models. This is where Cased Dimensions accelerate your journey. Our managed service model is to reduce costs against managed services over a 1 - 3 year period.
Why not challenge us to help you?
What is ITIL service delivery?
"Our existing system was quite antiquated, and it was a challenge to see it through a different pair of eyes. Cased Dimensions were very good at enabling us to do that"
"Cased Dimensions came with a lot of experience. They suggested things we hadn’t thought of at the time and really helped us to understand the value of having integrated Asset Management."
"Without Cased Dimensions expertise in process and technology, the journey to the cloud would have been much more difficult. We feel their approach and products accelerated our time to market which helped our profile…"
"We now have a coherent, standardised approach to the incident lifecycle. It’s no exaggeration to say that it’s brought about a change in ethos. It has helped to change people’s working practices about the urgency of Service Management and has improved efficiency."
"Because of Cased Dimensions productivity is enhanced as we now have users submitting accurate information. Service Desk Analysts do not have to type information for employees. With 60,000 Service requests and incidents, ROI was rapid whilst our users are happier"
"It’s no exaggeration to say that Cased Dimension brought about a change in ethos. It has helped to change people’s working practices about the urgency of Service Management and has improved efficiency."
"Before Cased Dimensions came along, we had a whole series of applications that had been running in silos. They changed that and helped us get much more out of the entire Microsoft suite."
Some of our clients include:
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