ITSM DevOps Management in Dynamics 365

Cased Dimensions ‘ITSM DevOps Management’ extends Microsoft Dynamics 365 platform. We help you deliver agile, flexible and exceptional ITSM DevOps.

Cased Dimensions ITSM DevOps allows you to leverage your existing Microsoft investments & skillsets, whilst digitally transforming your IT services for a cloud-first agile world.

Organizations are implementing DevOps to unify people, process, and services to enable the continuous delivery of value. “Dev” and “Ops” refers to replacing siloed Development and Operations departments to create multidisciplinary teams now integrated through shared and efficient practices & tools.

How DevOps works

Dynamics ITSM DevOps

Dynamics 365 ITSM DevOps Management from Cased Dimensions provides the integrated Service Management tool for Development and Operations to help you deliver a unified, agile and exceptional service.

ITSM DevOps Management features include:

Incident Management


Problem Management


Service Request

Service Request

Incident Management


Change Management


Release Management


Self-Service Management


Catalogue Management


Knowledge Management


Asset Management

Asset Management

Some of our clients include:

  • SCSM-lloyds
  • SCSM-belfast-health-trust
  • ems-gcloud 11
  • Microsoft-Intune-Grundfos
  • ems-ncsc
  • EMS-stobbarts
  • scsm-mcdonalds
  • ems-carillion
  • azure bt
  • scsm-aramark
  • azure budget energy
  • cesg-career-builder
  • azure-kbr
  • dynamics-aspire-defence
  • azure-skanska
  • cesg-kimberly-clark
  • cesg-kirklees
  • SCSM-tetraPak
  • System-Center-Service-Manager-NI-Water
  • cesg-perrigo
  • cesg-urs
  • dynamics-university-ulster
  • dynamics-axa
  • dynamics-equiniti
  • microsoft-intune-gotrokazakhs
  • ems-ards-north-down
  • Intune-wiltshire
  • microsoft-intune-aegis-media
  • microsoft-intune-tata
  • SCSM-silversands ltd
  • Microsoft-Service-Manager-Maroc
  • scsm-amey
  • Windows-Azure-Services

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