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Microsoft Dynamics 365

Traditional CRM and ERP can’t keep up.

Dynamics 365 is the integrated CRM and ERP application. Cased Dimensions has created several Accelerators to enhance rapid business maturity inside the Dynamics 365 Platform.

Dynamics 365 revolutionises CRM and ERP by applying intelligence to all forms of data.

This enables organisations to evolve from reactive business decisions to proactive insights that empower your employees to accelerate business results.

Dynamics 365 is the world’s connected business cloud designed to help you better understand your business and act strategically to be successful.

Cased Dimensions are accelerating Dynamics 365 business value with the following solutions.

Please click on an icon to find out more.

Employee Self Service

DevOps Service Desk

Government Forms
(GOV.UK Service Manual)

Sales and Marketing
Automation

Talent/HR Management

Finance Management

Cased Dimensions PowerApp, within Microsoft Dynamics 365, allows you to leverage your existing Microsoft investments & skillsets, whilst digitally transforming your Business services for a cloud-first agile world. Please click on the icon below to find out more.

Dynamics 365 Workflow

Guide to Common Data Model
PLEASE DOWNLOAD HERE

To get help from our sales team
PLEASE CLICK HERE

Guide to Dynamics 365
PLEASE DOWNLOAD HERE

"Our existing system was quite antiquated, and it was a challenge to see it through a different pair of eyes. Cased Dimensions were very good at enabling us to do that"

Hudson Schwarz, IT Service Manager, Equiniti

"Cased Dimensions came with a lot of experience. They suggested things we hadn’t thought of at the time and really helped us to understand the value of having integrated Asset Management."

Niels Møller, EMEA Service Management Consultant, Grundfos

"Without Cased Dimensions expertise in process and technology, the journey to the cloud would have been much more difficult. We feel their approach and products accelerated our time to market which helped our profile…"

Eleanor McEvoy, MD and owner of Budget Energy

"We now have a coherent, standardised approach to the incident lifecycle. It’s no exaggeration to say that it’s brought about a change in ethos. It has helped to change people’s working practices about the urgency of Service Management and has improved efficiency."

Niels Møller, EMEA Service Management Consultant, Grundfos

"Because of Cased Dimensions productivity is enhanced as we now have users submitting accurate information. Service Desk Analysts do not have to type information for employees. With 60,000 Service requests and incidents, ROI was rapid whilst our users are happier"

Cormac O’Brien, ICT Services Manager, Belfast Health and Social Trust

"It’s no exaggeration to say that Cased Dimension brought about a change in ethos. It has helped to change people’s working practices about the urgency of Service Management and has improved efficiency."

Hudson Schwarz, IT Service Manager, Equiniti

"Before Cased Dimensions came along, we had a whole series of applications that had been running in silos. They changed that and helped us get much more out of the entire Microsoft suite."

Niels Møller, EMEA Service Management Consultant, Grundfos